Terms and Conditions

To open an account at Zoome Casino, you must be at least eighteen years of age or the minimum legal gambling age in your jurisdiction, whichever is higher. You are required to provide truthful and up-to-date personal details during registration, and to complete any identity or address verification procedures we may request.

Each individual is permitted to hold only one active Zoome Casino account. The creation of duplicate or multiple accounts is strictly forbidden and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any remaining balances or pending withdrawals.

You bear sole responsibility for maintaining the confidentiality of your login credentials. Any activity conducted under your account will be treated as having been authorised by you, and Zoome Casino shall not be liable for losses arising from unauthorised access that results from your failure to safeguard your password.

Zoome Casino supports a range of deposit and withdrawal methods, which may vary depending on your location. Minimum and maximum transaction thresholds apply and are displayed within the cashier section of your account.

Withdrawal requests are subject to identity verification and may require additional documentation before processing. Standard processing times are outlined in the cashier area; however, delays may occur due to enhanced security checks or third-party payment-provider timelines.

Zoome Casino reserves the right to carry out anti-fraud and anti-money-laundering checks on any transaction. Should suspicious activity be detected, we may temporarily restrict account functionality pending the outcome of an investigation.

From time to time, Zoome Casino may offer bonuses, free spins, cashback deals, or other promotional incentives. Each offer is governed by its own specific terms, including eligibility criteria, wagering requirements, maximum bet limits while a bonus is active, and expiration dates.

Any attempt to abuse promotional offers — including but not limited to operating multiple accounts, engaging in irregular betting patterns designed solely to satisfy wagering conditions, or colluding with other players — will result in the cancellation of the bonus, confiscation of associated winnings, and possible account closure.

Zoome Casino retains the right to modify, suspend, or discontinue any promotion at its discretion, provided that any changes do not affect bonuses already credited to player accounts prior to the modification.

Zoome Casino endeavours to provide uninterrupted access to its services; however, we do not guarantee that the platform will be available at all times. Scheduled maintenance, unforeseen technical failures, or circumstances beyond our reasonable control may result in temporary service interruptions for which Zoome Casino shall not be held liable.

In the event of a dispute concerning game outcomes, account balances, or any other aspect of the service, players should first contact our customer support team with full details of the issue. We aim to resolve complaints promptly and fairly through our internal procedures.

Should our internal resolution process not produce a satisfactory outcome, players may escalate their complaint to the Tobique Gaming Commission, under whose licence (No. 0000002) Zoome Casino operates. The decision of the regulatory body regarding any escalated dispute shall be considered final.

These terms are governed by and construed in accordance with the laws applicable under the jurisdiction of the Tobique Gaming Commission. By using Zoome Casino, you consent to the exclusive jurisdiction of the relevant courts and regulatory bodies for the resolution of any legal matters.

Zoome Casino reserves the right to update or amend these terms at any time. Material changes will be communicated to registered players via email or through an on-site notification. Continued use of the platform following such notice constitutes acceptance of the revised terms.